Our engineering process is based on a model comprising extensive Localization Quality Assurance procedures. Each localization project is completed within a consistent, quality-centric framework. Quality and workflow processes can be adapted to integrate with existing client environments. During all phases of the localization process, our management and production teams working from offices in Taipei and Beijing will control every aspect of the process through our quality assurance procedures. Quality Assurance (QA) comprises pre-translation, translation and post-translation processes; without proper pre-translation document preparation and the use of appropriate tools during translation, any post-translation QA efforts will be futile, endless and costly. Allow us to elaborate further: Pre-translation document preparation: Firstly, we must understand that a translator, regardless of his/her technical background, should only work on the text; a translator should never be asked to handle program codes in the documents on top of translation. Hence, before handing over the documents to our translation team, our project managers and engineers will make sure that all contents or tags (e.g. Framemaker tag) that are unrelated to the text are “protected”, such that they cannot be changed by the translators. This protection is carried out using selected macro programs. In this manner, we can ensure the accuracy of the non-textual components of the translated documents.